Require financial service providers to issue updates about service disruptions

28
signatures
closedHM TreasuryOpened 25 March 2025Closed 25 September 2025

Background

I want the government to introduce a law that requires banks and financial institutions to provide detailed regular updates on service disruptions and outages they are experiencing.

Additional details

I want the law to require them to tell us what is happening and steps they are taking to fixing it in regular intervals. Regular updates could help give customers reassurance that they are actually doing things to fix the outage. An estimated timeline of resolution would be useful.

Where it’s popular

Constituencies with the most signatures on this petition.

Source: UK Government & Parliament Petitions service. Petition ID: 716471.