Review DVLA processes for Medical Licence Reinstatement

Background

We call on the UK Government to review DVLA medical licence reinstatement processes following revocation or voluntary surrender, with a view to clear service standards, regular updates, transparent waiting times and an effective escalation process that puts people, not paperwork, first.

Additional details

The DVLA must be held accountable for delays, confirm receipt of medical evidence, explain missed targets and provide a clear route to escalate unresolved cases. Performance data should separately track reinstatement applications following medical revocation or surrender. Road safety must remain paramount, but the process must also recognise the impact of delays on people's work, independence and families. We believe applicants deserve transparency, accountability and a service that puts their needs first.

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