Written Question·Department for Work and Pensions·UIN 96768
Access to Work Programme
Tabled: 3 December 2025
Answered: 12 December 2025
Question
Louise Haigh
Labour — Sheffield Heeley
To ask the Secretary of State for Work and Pensions, what quality assurance mechanisms are in place to ensure consistent decision-making across Access to Work caseworkers.
Answer
Sir Stephen TimmsAccess to Work has a range of quality assurance processes in place to ensure consistency in decision-making. These include: Standardised Guidance and Training. All case managers and caseworkers follow the same guidance and receive comprehensive training t...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 96768) →