Written Question·Department for Work and Pensions·UIN 111914

Access to Work Programme

Tabled: 9 February 2026

Answered: 31 March 2026

Question

Steve Darling

To ask the Secretary of State for Work and Pensions, for what reason Access to Work advisers no longer accept supporting evidence by email for new and renewal applications; what assessment he has made of the potential impact of that change on processing t

Answer

Sir Stephen Timms

As has been the case for many years under successive administrations, DWP does not generally allow evidence for health and disability benefits to be submitted via email. This is because this evidence often contains sensitive personal data, which must be s...

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