Written Question·Department for Work and Pensions·UIN 41749
Access to Work Programme: Applications
Tabled: 26 March 2025
Answered: 3 April 2025
Question
Patricia Ferguson
Labour — Glasgow West
To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the time taken for Access to Work applications to be allocated to a case manager; and what steps she is taking to help reduce this waiting time.
Answer
Sir Stephen TimmsWe are committed to reducing waiting times for Access to Work and are considering the best way to deliver that for customers. We have increased the number of staff processing Access to Work claims and applications from customers who are about to start a j...
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