Written Question·Department for Work and Pensions·UIN 112864

Access to Work Programme: Email

Tabled: 11 February 2026

Answered: 1 April 2026

Question

Steve Darling

To ask the Secretary of State for Work and Pensions, for what reason Access to Work advisers no longer accept supporting evidence by email for new and renewal applications, and instead require applicants to submit documents by post; what assessment has be

Answer

Sir Stephen Timms

As has been the case for many years under successive administrations, DWP does not generally allow evidence for health and disability benefits to be submitted via email. This is because this evidence often contains sensitive personal data, which must be s...

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