Written Question·Department for Transport·UIN 88781
Air Traffic Control: Standards
Tabled: 10 November 2025
Answered: 17 November 2025
Question
Afzal Khan
Labour — Manchester Rusholme
To ask the Secretary of State for Transport, what steps his Department is taking to (a) improve accountability for air traffic control delays and (b) provide access to compensation for affected passengers.
Answer
Keir MatherNATS, the provider of en-route Air Traffic Control (ATC) services in the UK is regulated against service targets set by the Civil Aviation Authority (CAA). NATS has annual incentives linked to its performance and if this falls below target levels it may i...
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