Written Question·Department for Energy Security and Net Zero·UIN 182159
Alternative Fuel Payments
Tabled: 21 April 2023
Answered: 2 May 2023
Question
Karin Smyth
Labour — Bristol South
To ask the Secretary of State for Energy Security and Net Zero, when his Department plans to pay the Energy Bill Support Scheme Alternative Funding payments for eligible claimants who applied before the end of February 2023.
Answer
Applicants should receive an update on their application within six weeks, but if this is not received, they should call the contact centre on 08081753287 where an agent can provide further information. The exact date that an eligible claimant will receive support will depend on when the application is made, its complexity, whether additional information is requested by the local authority, and when the payment can be processed by the relevant local authority.