Written Question·Department of Health and Social Care·UIN 122540

Ambulance Services: Emergency Calls

Tabled: 20 March 2026
Answered: 30 March 2026

Question

Mr Tanmanjeet Singh Dhesi

LabourSlough

To ask the Secretary of State for Health and Social Care, whether Ambulance call handlers are required to have working knowledge of (a) What Three Words and (b) the NATO phonetic alphabet.

Answer

Karin Smyth
There is no national requirement for ambulance call handlers to have working knowledge of What3Words or the NATO phonetic alphabet, as responsibility for delivering and implementing training to call handlers on use of What3Words and the NATO phonetic alph...

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