Written Question·Department of Health and Social Care·UIN 12730

Ambulance Services: Misuse

Tabled: 5 November 2024
Answered: 12 November 2024

Question

Mr Tanmanjeet Singh Dhesi

Labour — Slough

To ask the Secretary of State for Health and Social Care, what steps he is taking to reduce the impact on the NHS from individuals who repeatedly misuse emergency ambulance services.

Answer

Karin Smyth
Inappropriate calls to 999 for an ambulance can impact on the availability and timeliness of services in a real emergency. All ambulance trusts have policies to deal with inappropriate or vexatious calls, and to manage frequent callers.NHS England deliver...
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