Written Question·Department of Health and Social Care·UIN 117452

Ambulance Services: Standards

Tabled: 3 March 2026

Answered: 13 March 2026

Named Day

Question

Helen Morgan

To ask the Secretary of State for Health and Social Care, what steps he is taking to increase the use of call-before-you-convey by ambulance services and hospital trusts.

Answer

Karin Smyth

In the Urgent and Emergency Care Plan 2025/2026, ambulance services have been focusing on delivering a range of practical actions to improve performance in 2025/26, including; improving ambulance ‘hear and treat’ service rates with increasing the proporti...

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