Written Question·Department for Work and Pensions·UIN 42108

Attendance Allowance: Applications

Tabled: 27 March 2025
Answered: 2 April 2025

Question

Dr Ellie Chowns

Green PartyNorth Herefordshire

To ask the Secretary of State for Work and Pensions, what steps she is taking to reduce the time taken to reach decisions on Attendance Allowance applications.

Answer

Torsten Bell
Attendance Allowance is currently undergoing a significant modernisation through the piloting of an online digital claim process. We are using customer feedback to design a transformed application that is shorter and easier, which focuses on collecting on...

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