Written Question·Department for Transport·UIN 44579
Avanti West Coast: Ticket Offices
Tabled: 7 April 2025
Answered: 22 April 2025
Question
Navendu Mishra
Labour — Stockport
To ask the Secretary of State for Transport, whether her Department will make an assessment of the impact of (a) unfilled station staff vacancies and (b) use of fixed-term contracts at Avanti West Coast-managed railway stations on (i) trends in the length
Answer
Simon LightwoodThe Department expects all train operating companies to use reasonable endeavours to meet their obligations for regulated staffed ticket office opening hours under Schedule 17 of the Ticketing and Settlement Agreement. As such, we regularly review ticket ...
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