Bank Services: Digital Technology — Written Question

Question

Martin Wrigley

Liberal Democrat — Newton Abbot

To ask the Chancellor of the Exchequer, what assessment she has made of the impact of app-only banking policies on older and digitally excluded customers; and whether she will require banks operating in the UK to provide non-digital routes for account ope

Answer

Lucy Rigby

The Government works closely with the Financial Conduct Authority (FCA), the independent regulator of the UK’s financial services sector, to ensure that all customers get the right support with their financial products and services. FCA guidance highlight...

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