Written Question·Treasury·UIN 104252

Bank Services: Digital Technology

Tabled: 8 January 2026
Answered: 19 January 2026
Named Day

Question

Graeme Downie

LabourDunfermline and Dollar

To ask the Chancellor of the Exchequer, what percentage of personal banking transactions are completed digitally for each of the past 3 years.

Answer

Lucy Rigby
Whilst the Government does not hold data on the percentage of personal banking transactions that are completed digitally for each of the past 3 years specifically, the Financial Conduct Authority’s Financial Lives Survey collects data regarding digital ba...

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