Written Question·Treasury·UIN 71749
Bank Services: Security
Tabled: 29 August 2025
Answered: 8 September 2025
Question
Mr Angus MacDonald
Liberal Democrat — Inverness, Skye and West Ross-shire
To ask the Chancellor of the Exchequer, what discussions her Department has had with stakeholders in the banking sector on the use of a first school as an (a) online and (b) telephone security question.
Answer
Lucy RigbyStrong Customer Authentication (SCA) in the Payment Services Regulations 2017 sets out the requirements which firms must follow when customers are accessing their payment accounts online, including the use of two-factor authentication to verify a customer...
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