Written Question·Department for Science, Innovation and Technology·UIN 78419
Broadband and Mobile Phones: Contracts
Tabled: 10 October 2025
Answered: 20 October 2025
Question
Mohammad Yasin
Labour — Bedford
To ask the Secretary of State for Science, Innovation and Technology, what assessment Ofcom has made of the (a) fairness and (b) transparency of in-term price increases in mobile phone and broadband contracts.
Answer
Kanishka NarayanIn 2023, Ofcom reviewed inflation-linked price rises. Ofcom found that while many broadband and mobile customers were on contracts subject to inflation-linked price rises, awareness and understanding of these terms were very low. Therefore, in December 20...
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