Written Question·Department for Science, Innovation and Technology·UIN 78420
Broadband and Mobile Phones: Contracts
Tabled: 10 October 2025
Answered: 20 October 2025
Question
Mohammad Yasin
Labour — Bedford
To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to ensure that broadband and mobile providers do not disadvantage existing customers compared with new customers when setting contract prices.
Answer
Kanishka NarayanGovernment works closely with Ofcom to ensure fairness in telecoms pricing. A range of measures have been implemented, for example, since 2020 Ofcom has required providers to issue end-of–contract notifications. These alert customers when their contract/d...
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