Written Question·Department for Science, Innovation and Technology·UIN 78421
Broadband and Mobile Phones: Contracts
Tabled: 10 October 2025
Answered: 20 October 2025
Question
Mohammad Yasin
Labour — Bedford
To ask the Secretary of State for Science, Innovation and Technology, what recent assessment she has made of the potential impact of complex broadband and mobile contract negotiations on (a) older customers and (b) people with vulnerabilities.
Answer
Kanishka NarayanThe department has not recently made any such assessment, however, we remain committed to supporting vulnerable and older consumers. We regularly engage consumer groups, such as Citizens Advice, who have conducted relevant research.Ofcom has introduced se...
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