Written Question·Department for Science, Innovation and Technology·UIN 56439

Broadband: Complaints

Tabled: 2 June 2025
Answered: 10 June 2025

Question

Lisa Smart

Liberal DemocratHazel Grove

To ask the Secretary of State for Science, Innovation and Technology, whether his Department has made an estimate of the number of complaints received about different broadband providers alleged to have breached the voluntary code of conduct within the Re

Answer

Chris Bryant
It is for the independent regulator, Ofcom, to investigate any complaints about telegraph poles sited in a way which is not consistent with the requirements and guidelines in place. Local Planning Authorities are best placed to refer any complaints to Ofc...

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