Written Question·Department for Science, Innovation and Technology·UIN 76117
Business: Digital Technology
Tabled: 9 September 2025
Answered: 25 September 2025
Question
Martin Wrigley
Liberal Democrat — Newton Abbot
To ask the Secretary of State for Science, Innovation and Technology, what discussions she has had with business representatives on ensuring that elderly people are not prevented from using businesses that choose to move to digital-only services.
Answer
Ian MurrayThe government does not generally intervene in how businesses choose to conduct their activities or offer their products and services. However, the Government expects all businesses to treat all consumers fairly.Having said that, everyone has a role to pl...
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