Written Question·Cabinet Office·UIN 114074

Capita and MyCSP

Tabled: 20 February 2026
Answered: 6 March 2026
Named Day

Question

Laura Trott

ConservativeSevenoaks

To ask the Minister for the Cabinet Office, what the respective responsibilities of MyCSP and Capita are for administrative failures in the civil service pension scheme; and what steps he is taking to hold them to account.

Answer

Satvir Kaur
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in accessing their pensions...

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