Written Question·Department for Work and Pensions·UIN 88397

Child Maintenance Service

Tabled: 5 November 2025
Answered: 14 November 2025

Question

James Naish

LabourRushcliffe

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the Child Maintenance Service do not send arrears letters to people who pay on time.

Answer

Andrew Western
Robust processes are in place to ensure correspondence issued by the Child Maintenance Service (CMS) is accurate and reflects each customer’s payment status. CMS systems monitor compliance of expected payments and where payments are not made in full and o...

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