Written Question·Department for Work and Pensions·UIN 96185

Child Maintenance Service: Complaints

Tabled: 2 December 2025

Answered: 8 December 2025

Named Day

Question

Tom Tugendhat

To ask the Secretary of State for Work and Pensions, how many Child Maintenance Service cases in each of the last five years the Independent Case Examiner identified maladministration; and what common failings were identified.

Answer

Andrew Western

Where the Independent Case Examiner identifies maladministration in cases it investigates, an upheld finding will be reached. Such findings are either upheld, whereby the complaint is fully accepted and evidence supports the complaint, or partially upheld...

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