Written Question·Department for Work and Pensions·UIN 96186
Child Maintenance Service: Complaints
Tabled: 2 December 2025
Answered: 12 December 2025
Named DayQuestion
Tom Tugendhat
Conservative — Tonbridge
To ask the Secretary of State for Work and Pensions, what actions have been taken in response to recommendations made by the Independent Case Examiner in relation to Child Maintenance Service complaints in each of the last five years.
Answer
Andrew WesternThe Child Maintenance Service (CMS) have implemented measures in line with the Independent Case Examiner's recommendations in each of the last five years. Actions include strengthening enforcement processes, improving complaint handling procedures, enhanc...
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