Written Question·Department for Work and Pensions·UIN 118834

Child Maintenance Service: Complaints

Tabled: 9 March 2026
Answered: 17 March 2026

Question

Preet Kaur Gill

Labour (Co-op)Birmingham Edgbaston

To ask the Secretary of State for Work and Pensions, how many complaints to the Child Maintenance Service were resolved (a) within 15 working days, (b) between 15-20 working days, (c) between 20-30 working days and (d) after 30 working days in each year s

Answer

Andrew Western
The Child Maintenance Service (CMS) complaint data information requested is not readily available and to provide it would incur disproportionate cost.The CMS complies with the Department for Work and Pensions (DWP) complaints service standard, to aim to r...

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