Written Question·Department for Work and Pensions·UIN 62002
Child Maintenance Service: Standards
Tabled: 23 June 2025
Answered: 30 June 2025
Named DayQuestion
Zöe Franklin
Liberal Democrat — Guildford
To ask the Secretary of State for Work and Pensions, what steps the Child Maintenance Service takes to provide clear explanations and evidence when rejecting claims submitted by paying parents.
Answer
Andrew WesternThe Child Maintenance Service (CMS) trains caseworkers in making effective decisions, which includes explaining decisions effectively to customers and issuing letters containing information about the different factors considered and rules applied when mak...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 62002) →