Written Question·Department for Work and Pensions·UIN 88396

Child Maintenance Service: Standards

Tabled: 5 November 2025

Answered: 17 November 2025

Question

James Naish

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help reduce Child Maintenance Service (a) response and (b) decision times.

Answer

Andrew Western

The Child Maintenance Service (CMS) has made significant strides through its Service Modernisation and Digital Transformation Programmes, improving response times and expanding online services for separated parents. It has optimised digital channels and s...

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