Written Question·Department for Work and Pensions·UIN 101405
Child Maintenance Service: Standards
Tabled: 18 December 2025
Answered: 13 January 2026
Question
Justin Madders
Labour — Ellesmere Port and Bromborough
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of the response times to queries made to the Child Maintenance Service by service users.
Answer
Andrew WesternThe Child Maintenance Service (CMS) are committed to delivering the best possible service to all customers within our growing caseload. Through the Service Modernisation Programme, CMS is expanding digital channels and self-service options, including onli...
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