Written Question·Cabinet Office·UIN 107299

Civil Servants: Workplace Pensions

Tabled: 20 January 2026

Answered: 4 February 2026

Question

Gregory Stafford

To ask the Minister for the Cabinet Office, what assessment he has made of the trend in the levels of timeliness of Civil Service Pension payments since Capita took over administration of the MyCSP system on 1 December 2025.

Answer

Anna Turley

Capita took over the administration on 1 December 2025. Since then, Capita has completed pension payments to approximately 730,000 retired members on time. However, some civil servants and pension scheme members are facing unacceptable delays in accessing...

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