Written Question·Cabinet Office·UIN 107799

Civil Servants: Workplace Pensions

Tabled: 22 January 2026
Answered: 29 January 2026

Question

Liz Jarvis

Liberal DemocratEastleigh

To ask the Minister for the Cabinet Office, what assessment he has made of the adequacy of the administration of the Civil Service Pension Scheme; and what steps his Department is taking to help tackle reported delays, unanswered correspondence, and diffi

Answer

Anna Turley
In November 2023, the Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita. This was under the previous government. The Scheme transferred to Capita on 1 December 2025. We are aware that Capita’s current performance...

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