Written Question·Cabinet Office·UIN 120075

Civil Servants: Workplace Pensions

Tabled: 11 March 2026

Answered: 20 March 2026

Question

Damien Egan

To ask the Minister for the Cabinet Office, what the average processing time is for the allocation of a civil servant’s death-in-service widow and widower's pension after the submission of a valid claim form; and what steps are being taken to improve time

Answer

Satvir Kaur

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The issues and delays facing a number of civil servants and pension scheme members in receiving their pension ...

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