Written Question·Department for Business and Trade·UIN 62061

Consumers: Bereavement

Tabled: 23 June 2025
Answered: 1 July 2025

Question

Sarah Gibson

Liberal DemocratChippenham

To ask the Secretary of State for Business and Trade, whether he plans to conduct a cross-sector review of business practices in supporting recently bereaved customers.

Answer

Justin Madders
Government has no plans to conduct a cross-sector review of business practice in supporting recently bereaved consumers. The Financial Conduct Authority have considered this issue across financial services and have published guidance on the fair treatment...

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