Written Question·Department for Business and Trade·UIN 59899
Consumers: Complaints
Tabled: 13 June 2025
Answered: 23 June 2025
Question
Lisa Smart
Liberal Democrat — Hazel Grove
To ask the Secretary of State for Business and Trade, whether his Department has plans to extend consumer rights to cash refunds following a customer complaint.
Answer
Justin MaddersThe Consumer Rights Act 2015 has provisions for consumers to be able to obtain refunds where a product is not as described or fit for the declared purpose. In addition, consumers can seek redress where a trader has breached obligations under the Digital M...
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