Written Question·Department for Business and Trade·UIN 77489

Consumers: Repayments

Tabled: 16 September 2025
Answered: 14 October 2025

Question

Mark Pritchard

ConservativeThe Wrekin

To ask the Secretary of State for Business and Trade, if he will take steps to prevent businesses claiming to be based in the UK requiring customers to return purchases to China to secure refunds.

Answer

Kate Dearden
Consumer law prohibits commercial practices involving misleading actions or omissions that might lead the average consumer to make a different decision. This includes misleading consumers about where a trader is based or where items must be returned to. T...

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