Written Question·Department for Business and Trade·UIN 77489
Consumers: Repayments
Tabled: 16 September 2025
Answered: 14 October 2025
Question
Mark Pritchard
Conservative — The Wrekin
To ask the Secretary of State for Business and Trade, if he will take steps to prevent businesses claiming to be based in the UK requiring customers to return purchases to China to secure refunds.
Answer
Kate DeardenConsumer law prohibits commercial practices involving misleading actions or omissions that might lead the average consumer to make a different decision. This includes misleading consumers about where a trader is based or where items must be returned to. T...
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