Written Question·Treasury·UIN 60839
Council Tax: Valuation
Tabled: 18 June 2025
Answered: 24 June 2025
Question
Kevin Hollinrake
Conservative — Thirsk and Malton
To ask the Chancellor of the Exchequer, what steps the Valuation Office Agency is taking to tackle delays in processing council tax valuation challenges.
Answer
James MurrayThe VOA is working as quickly as possible to clear cases, and moving staff to where there is the greatest customer demand. The VOA is focusing on the oldest cases first, and where customers are facing financial hardship. The VOA is replacing IT systems w...
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