Written Question·Treasury·UIN 64076

Council Tax: Valuation

Tabled: 1 July 2025
Answered: 8 July 2025

Question

Kevin Hollinrake

Conservative — Thirsk and Malton

To ask the Chancellor of the Exchequer, pursuant to the Answer of 9 June 2025 to Question 56711 on Council tax: valuation, how many complaints have been made to (a) Tier 1 complaints process, (b) Tier 2 complaints process and (c) the Adjudicator's Office

Answer

James Murray
Between 1 July 2024 and 30 June 2025, the VOA received the following number of complaints about delays: Tier 1 – 677Tier 2 - 103Adjudicator’s Office (Council Tax complaints)– 9 For context, on average the VOA deals with around 60,000 cases each year in En...
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