Written Question·Ministry of Justice·UIN 31400

County Courts: Public Appointments

Tabled: 12 February 2025
Answered: 24 February 2025

Question

Ayoub Khan

IndependentBirmingham Perry Barr

To ask the Secretary of State for Justice, what assessment she has made of the potential impact of appointment-only counter service at County Courts on the accessibility of the court system.

Answer

Sarah Sackman
Appointment-only counters have been in operation within HMCTS since 2012. Equality Impact Assessments were undertaken in line with ‘the framework for the Provision of Front Office Service in the County Courts (2008)’ which details the minimum standards fo...

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