Written Question·Ministry of Justice·UIN 104834
Courts: Telephone Services
Tabled: 12 January 2026
Answered: 23 January 2026
Question
Mr Tanmanjeet Singh Dhesi
Labour — Slough
To ask the Secretary of State for Justice, what steps he is taking to reduce the number of court phone numbers that, when called, tell you to call a different number.
Answer
Sarah SackmanHM Courts & Tribunals Service (HMCTS) is committed to improving the experience of users contacting us by telephone. We have migrated call handling for a number of services from local courts and tribunals to centrally managed National Service Centres. ...
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