Written Question·Ministry of Justice·UIN 104843

Courts: Telephone Services

Tabled: 12 January 2026
Answered: 23 January 2026

Question

Mr Tanmanjeet Singh Dhesi

LabourSlough

To ask the Secretary of State for Justice, how many phone calls to court phone numbers are unanswered on average per day; and what is this number as a percentage of all calls.

Answer

Sarah Sackman
We are unable to provide data on calls made to local Court and Tribunal venues. However, HM Courts & Tribunals Service regularly publishes data on calls made to service centres which can be found through the following link: HMCTS management informatio...

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