Written Question·Treasury·UIN 85656
Debt Collection
Tabled: 27 October 2025
Answered: 4 November 2025
Question
Gregory Stafford
Conservative — Farnham and Bordon
To ask the Chancellor of the Exchequer, whether she has had discussions with the Financial Conduct Authority on improving guidance for debt purchasers on responding to disclosures of consumer vulnerability.
Answer
Lucy RigbyThe Financial Conduct Authority (FCA) is responsible for the regulation of firms carrying out debt purchasing activities in respect to credit or consumer hire agreements. The FCA expects that these firms treat customers fairly, including those in vulnerab...
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