Written Question·Department for Business and Trade·UIN 68658

Delivery Services: Rural Areas

Tabled: 16 July 2025

Answered: 24 July 2025

Question

Edward Morello

To ask the Secretary of State for Business and Trade, if he will have discussions with Ofcom on (a) monitoring and (b) reporting on the quality of parcel delivery services in rural areas.

Answer

Justin Madders

Ofcom is the independent regulator for the postal sector with the responsibility and powers to regulate postal services.Ofcom engages regularly with parcel operators to understand their approach to implementation of Ofcom’s consumer protection measures. T...

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