Written Question·Department for Business and Trade·UIN 99867

Delivery Services: Standards

Tabled: 15 December 2025
Answered: 18 December 2025

Question

Charlotte Nichols

LabourWarrington North

To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on leaving parcels unattended on doorsteps.

Answer

Blair McDougall
It is unacceptable for delivery companies to leave parcels unattended on doorsteps where that has not been requested by a customer. The government wants to see all operators provide a good level of service, including incorporating customers’ preferences o...

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