Written Question·Department for Business and Trade·UIN 105036

Delivery Services: Standards

Tabled: 12 January 2026

Answered: 15 January 2026

Question

Tom Hayes

To ask the Secretary of State for Business and Trade, what assessment they have made of the potential merits of setting standards for proof of delivery by delivery companies.

Answer

Blair McDougall

Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.Ofcom is responsible for regulation of the postal services sector and requires that all postal operators must establish, make available, ...

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