Written Question·Department for Work and Pensions·UIN 105232
Department for Work and Pensions: Artificial Intelligence
Tabled: 13 January 2026
Answered: 19 January 2026
Named DayQuestion
Sarah Olney
Liberal Democrat — Richmond Park
To ask the Secretary of State for Work and Pensions, whether her Department uses artificial intelligence to automate decision making about access to public services.
Answer
Andrew WesternThe Department uses automated decision-making in some areas, as described in our Personal Information Charter, but AI is not used to automate decision-making about access to our services. Customers are told when an automated decision has been made in rela...
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