Written Question·Department for Work and Pensions·UIN 110974
Department for Work and Pensions: Complaints
Tabled: 4 February 2026
Answered: 16 March 2026
Question
Tom Morrison
Liberal Democrat — Cheadle
To ask the Secretary of State for Work and Pensions, in each of the last 5 years, a) how many complaints have been made to his Department, b) how many of those complaints have been referred to the Independent Case Examiner, and c) how many of those referr
Answer
Andrew Westerna) The Department publishes a quarterly series of Official Statistics including DWP complaints received, closed and upheld by each business area, and categorisation of the reason for complaint:DWP Complaints Statistics to September 2025 - GOV.UKThe number...
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