Written Question·Department for Work and Pensions·UIN 114480

Department for Work and Pensions: Conditions of Employment

Tabled: 20 February 2026

Answered: 4 March 2026

Question

James McMurdock

Independent — South Basildon and East Thurrock

To ask the Secretary of State for Work and Pensions, what proportion of staff in his Department have (a) office-based, (b) hybrid and (c) remote-working contracts.

Answer

Andrew Western

Due to the operational nature of the department, a significant proportion of DWP roles — particularly customer-facing and telephony positions—are required to be carried out from the office to ensure customers receive consistent and timely support. Hybrid ...

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