Written Question·Department for Work and Pensions·UIN 122817
Department for Work and Pensions: Contracts
Tabled: 23 March 2026
Answered: 31 March 2026
Question
Claire Hanna
Social Democratic & Labour Party — Belfast South and Mid Down
To ask the Secretary of State for Work and Pensions, what discussions he has had with Capita on ensuring that no redundancies result from the awarding of the Synergy contract to that company.
Answer
Andrew WesternSynergy is replacing out of date technology systems and processes that cost us time to use and maintain – time that could be better spent serving people who rely on our services. It will free up employee time for higher value work delivering outcomes for ...
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