Written Question·Department for Work and Pensions·UIN 86062
Department for Work and Pensions: Correspondence
Tabled: 28 October 2025
Answered: 5 November 2025
Question
Patricia Ferguson
Labour — Glasgow West
To ask the Secretary of State for Work and Pensions, whether his Department has issued guidance to staff on the timeframe in which they should respond to MP enquiries.
Answer
Andrew WesternThe Department treats enquiries from Members of Parliament as a high priority and has issued clear guidance to staff members.We are committed to improving response times and have taken a number of steps, such as deploying additional resource, to improve t...
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