Written Question·Department for Work and Pensions·UIN 109249
Department for Work and Pensions: Correspondence
Tabled: 28 January 2026
Answered: 23 February 2026
Question
Paul Holmes
Conservative — Hamble Valley
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help reduce the time taken to respond to casework queries from Members of Parliament.
Answer
Andrew WesternThe Department recognises that the recent increase in the volume of MP enquiries, alongside a rise in the complexity of cases requiring more detailed investigation, has contributed to delays in meeting our standard response timescales.To address this, the...
ⓘ
This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 109249) →